Last Updated on October 22, 2022 by Jordi Hilpert
Epson is among the most popular printers around the world. Their printers are renowned for their exceptional performances and consistently high-quality prints. But, every printer and driver comes with some flaws. There are times when issues arise due to mechanical or technical issues which are beyond our control. One of the most frequently encountered errors that users face with Epson printers can be the Epson error code 0x97.
How To Fix Epson Printer Error Code 0x97?
Have you experienced this type of error working with an Epson WF-3640 printer or another Epson model? This particular issue can be extremely irritating, and many Epson printer owners frequently complain about the issue. There’s an easy solution to this issue that we’ll talk about in the next section. First, let’s discuss the cause of this error and what the possible causes might be.
What’s the Epson printer error code 0x97?
This Epson printer error code 0x97 can be encountered by those printing for a long time. The error code pops quickly and you don’t receive any indication or warning when it happens. It affects your printer’s basic operation by disrupting the signal that allows the device to switch on and off. It will be impossible to use the printer until you have fixed the issue.
There you can see Epson error code 0x97 displayed on the LED screen of your printer. The error occurs while you’re printing, which causes the printer to stop working abruptly. It is most common on Epson WF-7610 or WF-4630 or WF-3640 models from the Epson Workforce Series.
What causes the Error Code 0x97?
The Epson error code 0x97 is an indication that you should be aware of when you experience an internal hardware problem with your printer. This could be caused by an issue with the motherboard or other hardware component failure. Whenever this error shows up on your screen, it’s most likely due to the internal components of your printer aren’t working properly.
If you experience the Epson error code 0x97 in your printer, you shouldn’t be alarmed. Try the steps below to troubleshoot before sending your printer to repair shops.
Troubleshooting Techniques to Fix Error Code 0x97
Unplug All Printers from this.
Before you begin ahead, you should end any printing process and clear the jammed papers out of your printer. This is a simple procedure and could work for you depending on the source of the issue. After you have removed any paper jams, unplug all cables that are connected to the printer. This includes USB cables as well as cable wires. power cords as well the cartridges for ink.
Hold and press the Power button of the printer until it is pressed for one minute. After that, you can plug everything back in as well as reinstall your Epson ink cartridges in their slots. Visit here to learn How To Check Ink Levels On Epson Printer? Then Press the Power button to start your printer. Then, take a print test. Check if there have been any modifications. If Epson 0x97 error persists, or if it returns after a couple of pages of print, go to troubleshoot procedure 2.
Reset your printer
This method of troubleshooting is like the first. It is necessary to unplug all the printer’s cables. Let your printer sit for around five minutes before proceeding. Press then hold down the power button for one minute. Keep pressing and pressing the Power button as you connect each cable back. It is possible that you will need a second person’s assistance in this process.
Hold and press the Power button for one minute, then release. Test and print the printer to determine whether there is any improvement. If you find that the Epson printer error message 0x97 persists this way, then the second option may be the best solution.
Make sure the print head is clean
Sometimes, the printhead is dirty and clogged could be the reason for an Epson error code 0x97. When this happens, then the remedy is to wash the printhead in a thorough manner. These are the steps for cleaning the Epson printer’s printhead
Step 1: Take each cartridge, one by one, off the printhead. Set the cartridges (in reverse position) on top of a clean towel or piece of paper. Remove the printhead from the printer.
Step 2: Clean the printhead’s bottom thoroughly with a clean and lint-free fabric, then soak it with warm water. Continue cleaning the nozzle until there’s no black ink left on the fabric.
Step 3: The third thing you can do is to Soak the printing head in a bowl filled with warm water for about 10 minutes. Do not use water that has been boiled. Set a clean, dry towel at the bottom of the bowl and allow the printhead to rest over it while it is soaking. Remove your printhead out of the container and clean it off of any moisture and water using an untidy lint-free, dry cloth.
Step 4: Put the printhead on the surface of a paper towel and let it dry in the air for 15 minutes. Then, put the printhead into the carriage. Reinstall the cartridges in their slots. Then, turn on the printer and check whether there are any changes.
Update and install the driver for your printer
There’s also the possibility that a malware infection is a primary reason for an Epson error code (0x97). If this is the case, you should upgrade or install the protection of your printer against malware.
The last step in resolving errors in Epson Final Step in fixing an Epson Error Code 0x97
Are you sure that your Epson guarantee for your printer is still in force? If it is still valid then you should contact the customer service department for assistance with your issue. You can also contact customer support for solutions to the problem.
If customer support is unable to assist you in resolving the issue You can request to replace the printer. It is possible that the Epson printer error code, 0x97 refers to an indication of a hardware malfunction meaning the printer is inoperable. Epson will repair the printer if they are unable to assist you in fixing the issue. It is recommended to avail your warranty before any other thing.
Sometimes this causes by a communication error Go to How To Fix Communication Error On Epson Printer? to learn the efficient solution method.